Bringing Life to Business Spaces, Naturally  - Looking for plants for your business? Contact us today!

These plants are picked directly from our growers. Only after your plant has been ordered we will order your plant once he comes available. Keeping you informed all the way. The delivery time can vary purely on the plant's availability. You will be able to see our average delivery time for the particular plant on the plants page. If you have any questions just pop us a message now and we will get back to you.

We have introduced a minimum order value of £100.00. Minimizing smaller orders means we can actually use less packaging which is far better for the environment, keeps your plants safer during transit and help us run efficiently This also helps our couriers run more effectively making fewer stops. Which is another step for us as a small business to becoming more sustainable.

Pre-ordered plants If you have picked a plant that's pre-ordered in fresh from our growers. The lead time can be up to 1-4 weeks - Depending on availability, we will keep you up to date on your plant's progress. This will be stated on the plants page. Brexit and DERFA checks! Due to the new regulations which have been put in place as a result of Brexit, plants coming into the UK need extra checks. Our lead in getting certain plants has increased. . We are fussy on what we send! Due to our high standards and the nature of plants, on the rare occasion we may decide to re-ordered you plants in. This can happen if we are not 100% happy. If this happened we will let you know. <--- This is us loving our plants!

We take secure payment over debit or credit card or Paypal

If you would like to cancel your order, please message us as soon as possible. However if you have had your order confirmed by us it is not possible to cancel your order.

We take every effort to ensure that all our plants are delivered in perfect condition and in the best packaging. However, things can sometimes go wrong and we will do our best to sort it for you. Let us know asap... Contact us on the day of delivery regarding shipment damage or any other concerns. Click on the chat box to chat to message us live or fill in the contact form on the home page or you can send an email to suzanne@thegingerjungle.com Keep the packaging Please keep all the packaging as we will only accept returns in the same box as this keeps the plant nice and safe on its way back to us. We will assist you in repacking your plants. Send us clear pictures Please take clear pictures of your damage plant or pot . If the box look damaged please take a snap of this too! Click on the chatbox to chat to message us live or fill in the contact form on the home page or you can send an email to suzanne@thegingerjungle.com Stems If the main stem is broken for sure messages us asap and will sort this for you! Leaf it out Although we know this can be upsetting. The loss of an odd leaf or flower in transport on a healthy plant should not generally be cause for any concern. Please message us as soon as you can as we can advise you on what to do. We cannot offer a refund for snapped/torn, leaves due to plants being perishable items. Re-potting Note: If any plant has been repotted or cut or may look like they have been dived up into separate plants - we are not able to accept returns and you will not qualify for a refund. Please do not re-pot if you have any pre-concerns as we can't be responsible for the life of a plant once it's been up-rooted. As a general rule, it is usually best not to report plants for a few weeks whilst they are acclimatising. Note: On the rare occasion and apart of OUR healthy plants care we may remove/trim leaves that we feel need removing or trimming. We also might decided to leave this on - if this is the case we tend to let you know.

Let it be As a general rule, it is usually best not to report plants for a few weeks (if needed) whilst they are acclimatising to their new home. If you're note sure send us a message we are alway here for you! Always! If any plant has been repotted or cut or may look like they have been dived up into separate plants - we are not able to accept returns and you will not qualify for a refund. Please do not re-pot if you have any pre-concerns as we can't be responsible for the life of a plant once it's been up-rooted. As a general rule, it is usually best not to report plants for a few weeks whilst they are acclimatising. Lets us settle in when are have arrived - Place us somewhere light and warm out of direct sunlight. Most of the time we have already been watered and feed!

You bet! We are proudly one of the only plants shop that try to update the photography you see with each new batch! As plants can vary from batch to batch it's important to us to make sure we keep our photographs updated regularly. In some cases, you may get the plant that is actually pictured. 😍 Please note that even thou we try to portray a true depiction of each product, plants will differentiate and won't always look like the one photographed. It is inevitable that sizes will vary, as well as a difference in shape and colour. We got you!

All plants come in their plastic or coco coir nursery pots they have been grown in. All ceramic pots can be brought separately.

Let us know Please state your reason along with photographs of your plant and packaging if damaged. keep all the packaging as we will only accept returns in the same box as this keeps the plant nice and safe on its way back to us. We will assist you in repacking your plants. Although it is a rarity, we are happy to replace your plant if very badly damaged in transport. This would include, snapped stems & heat/cold damaged. The loss of an odd leaf or flower head in transport on a healthy plant should not generally be cause for any concern. We cannot give a refund for snapped leaves. Variegation baby! As a lover of all plants variegated we do take great care in providing and selecting plants with good variegation. We cannot take any reasonability, nor can we give a refund for the lack of plant variegation as your plant matures or leaf colour, this will vary from plant to plant, growing conditions etc. Re-potting Note: If any plant has been repotted or cut or may look like they have been dived up into separate plants - we are not able to accept returns and you will not qualify for a refund. Please do not re-pot if you have any pre-concerns as we can't be responsible for the life of a plant once it's been up-rooted. As a general rule, it is usually best not to report plants for a few weeks whilst they are acclimatising. Contact us on the day of delivery regarding shipment damage or any other concerns. Click on the chatbox to chat to message us live or fill in the contact form on the home page. Want to pick your plant? 😁 Feel free to send us a message if you would like to personally pick your plant - whats app us for a quicker responds. Remember you can also book and come and see us!

Discount codes cannot be applied to orders after purchase. Promo codes can only be used once per person. Discount codes can not be used with gift voucher codes. Gift cards/vouchers - for one-time use only, any remaining balance left on a card/voucher cannot be reused for separate purchase. We have the right to discontinue any promo codes Houseplant prices will vary and this can go up or down.

We have introduced our Green and Sustainable Shipping Practice. As The Ginger Jungle continues to grow, we as a small business are doing our bit in becoming more sustainable for future generations and of course our lovely planet! We also need to make sure as a business we're running as smoothly and efficiently as possible. To do this we need to make a few positive changes. So I would like to share with you our new Green and Sustainable Shipping Practices and why this is important.

Boxes We now use serval different sizes of boxes. This means we can continue to pack your plants effectively as possible by doing this we have reduced the amount of packaging we use without compromising your plants. All our boxes are also FSC-certified products. Packaging Filler - We have introduced Biodegradeable starch packing peanuts. Made from GM free starch that is 100% biodegradable, compostable, reusable and recyclable. Newspapers offcuts - Newspapers offcuts are recycled as well as recyclable. Newspaper offcuts are a good eco-friendly packaging solution and for us, they work the best at keeping your plants snug and safe. Tapes When we can we use gummed paper tape this is an environmentally friendly alternative to standard packing tape. Gummed paper tape is an adhesive tape made from natural resources such as paper or potato starch. It has a natural glue adhesive that becomes sticky when moistened upon application, meaning it’s fully recyclable.We also use a manual tape dispenser which means we are not using electricity. We do still use standard packing tape although we are making a conscious decision to cut this out as we have rather allot to us up. Print Labels Using Thermal Printers Direct thermal labels are a more environmentally-friendly label choice since you’re not using ink, which leaves you with one fewer non-recyclable waste product. Warehouse waste We will be shortly introducing recycled materials that would normally just go to waste from our warehouse. Some of you may have seen this already. All cardboard from the warehouse is sorted and recycled in our recycling compactors & plastic balers. As a lover of all things green we are determined to become the best sustainable company we can and will continue to do so. As the future of our planet depends on the sustainable work we do today.

Our main couriers are Dpd and all our deliveries are delivered in C02 natural vans. Dpd does this by measuring their CO2 emissions, by striving to reduce them and offsetting the remaining emissions.

As a lover of all things green we are determined to become the best sustainable company we can and will continue to do so. As the future of our planet depends on the sustainable work we do today.